Air transportation becomes the main popular mode of transportation, special for countries known as islands country. To support air transportation activities, the readiness of the airport should be concerned, especially for its infrastructures, facilities, and services. This study aims to: (i). Analyze and examine the impact of infrastructure development on the financial and business aspect of the company; (ii). Analyze and examine the impact of infrastructure development on the airport service aspect; and (iii). Analyze and assess the impact of infrastructure development on socio-economic aspects. Focus Group Discussion (FGD) was used in this study with 6 informants that were divided into 3 (three) categories: Regulator, Operator, and Association. The transcripts of each informant were made and coded through NVivo.The following conclusions were obtained: (i). The development of airport infrastructure has increased the company's revenue and also the company's debt; (ii). This development has also improved airport services; and (iii). This development has increased local economic growth and enhanced the company's image through the award received. This study recommends that the company’s financial capacity be taken into account because of the very large level of capital for the development. So that the company's business sustainability can be measured and Soekarno Hatta Airport's obligations as a public service company can be maintained properly.
Oleh :
Tri Kunawangsih P
