Indonesia has the largest Muslim populations in the world, but the market share of Islamic Banking in Indonesia is only five percent of its total banking system. To attract more Islamic banking customers is a major challenge to Indonesian Islamic banks. This study intends to examine the influence of Government Support, Technology Support and Islamic banking Awareness on Islamic banking Choice in Indonesia. The study also observes the moderating role of religiosity on the relationship of Government Support, Technology Support and Islamic banking Awareness with Islamic banking Choice. For the assessment of relationship among these factors the data was gathered from the bank customers who are teachers in schools, colleges and universities in west, center, and east regions of Indonesia, via a questioner. PLS-SEM statistical tool was used for data analysis. Results of this study revealed that Government Support, Technology Support and Islamic banking awareness has significant influence on selection of Islamic banking. Moreover, findings illustrated that religiosity plays a moderating role on the relationship of Technology Support and Islamic banking awareness with Islamic banking Choice in Indonesia, but religiosity does not moderate the relationship of Government support with Islamic banking Choice. This study contributes to Islamic finance and banking literature and provides empirical evidence that Government Support, Technology Support and Islamic banking awareness are significant antecedent of Islamic banking Choice.
Oleh :
Sri Vandayuli Riorini
