Repository Karya Ilmiah Universitas Trisakti

DETAIL KOLEKSI
(Dokumen Jurnal Q2) The Consequences of Emotional Labor among Culinary Sector SMEs Employees in Jakarta

ABSTRACT This study aimed to analyze the effect of Work-Life Balance and Job Insecurity on Job Satisfaction and Affective Commitment among Firefighters in Jakarta. Data were collected from 105 samples with the data collection technique used was non-probability sampling with a purposive sampling method. In addition, validity and reliability tests were used as instrument tests, and Structural Equation Model (SEM) was used for hypothesis testing. The results of hypothesis testing in this study indicate that Work-Life Balance has a positive effect on Job Satisfaction, Job Insecurity has a negative effect on Job Satisfaction, Work-Life Balance has a positive effect on Affective Commitment, and Job Insecurity has a negative effect on Affective Commitment. The implication for managers is that they must think about the officers who work so that firefighters have a Work-Life Balance, must wear safer personal protective equipment to avoid the risk of accidents so as not to feel Job Insecurity, in the payroll system must be treated good so that firefighters feel Job Satisfaction, and to increase the Affective Commitment is expected to create a harmonious atmosphere in the work environment so that the loyalty of firefighters increases. Keywords: Work-Life Balance, Job Insecurity, Job Satisfaction, Affective Commitment.


IMG

Oleh :
Netania Emilisa