Consumer protection is an effort to ensure legal certainty in safeguarding consumer rights. This study examines the regulation of cosmetic product quality standards and the role of the National Agency of Drug and Food Control (BPOM) in conducting post-market surveillance to ensure compliance with established standards. The identified issues in this research are how the quality standards are applied to Scarlett Whitening body lotion products and how BPOM plays a role in ensuring the safety of these cosmetic products for consumers. This research uses a normative-descriptive method through literature study and interviews with consumers and BPOM officials.
Oleh :
N. G. N. Renti Maharaini
